Resources

Everything you need before you order.

Get in touch

Tell us about your project.

Call us today +1 (609) 372-8776
Visit us 1641 Marlton Pike East
Cherry Hill, NJ 08034

Or call +1 (609) 372-8776

Frequently Asked Questions

Answers, straight up.

If you still need an answer to something specific, please feel free to contact us.

What materials are used in Stone Valley products?
We pride ourselves on using high-quality, eco-friendly materials sourced sustainably. Each product is crafted to ensure durability and longevity.
How long does delivery take after I place my order?
Once your order is confirmed, it typically takes 3–7 business days for delivery. You can track your order using the details provided in your confirmation email.
What is Stone Valley's warranty policy?
We offer a standard 1-year warranty from the date of purchase, covering manufacturing defects. Damage from misuse or normal wear is excluded. Refer to your product warranty card for specifics.
What payment methods can I use?
We accept secure payment methods including credit cards, bank transfers, and PayPal.
Can I return a product?
Yes — within 30 days of receiving it. Please contact our team to start the return process.
How can I check if a product is in stock?
Product availability is updated in real-time on the product page. If an item is out of stock, you can sign up for notifications.
How do I file a warranty claim?
Contact our customer service team with your order number, a description of the issue, and any relevant photos. We'll guide you through every step.
How will I receive my refund?
Refunds are processed to the original payment method. Please allow 5–7 business days after we receive and inspect the returned item.
How can I track my order?
Use the tracking number in your confirmation email on our shipping carrier's website.
Do you offer international shipping?
Currently, we only ship within the United States. Check our website for updates on international options.
Custom Orders

Tailored to your exact specs.

Every project is unique. We offer custom order options across all four collections — quartz, granite, marble, and quartzite.

Start a Custom Order
  1. 01

    Consultation

    Reach out to discuss your specific requirements and project scope.

  2. 02

    Design

    We help finalize your specifications — material, finish, dimensions, edge profile.

  3. 03

    Production

    Your custom slabs are crafted with quality and care.

  4. 04

    Delivery

    We ensure timely delivery anywhere in our service area.

Pricing & Bulk

Competitive pricing for quality slabs.

01

Wholesale Pricing

We prioritize providing wholesale partners with competitive pricing on premium slabs across all four collections. Cost efficiency is essential for your business — we support you with the best prices available.

02

Bulk Discounts

Special discounts for bulk orders. Whether stocking up or sourcing for a major project, our team works with you on the most cost-effective solutions. Contact us for a tailored quote.

03

Consistent Quality

Our slabs are sourced from the finest quarries globally. Stunning surfaces that stand the test of time — every order, every time.

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